Great K&B businesses run on great systems.
The Messy Middle.
A free guide for kitchen and bathroom business owners: why your business outgrows the way it’s run — and the order to fix it in.
Seven signs
Seven signs your business has outgrown the way it's run.
- Jobs overrun, and projects stack up before the last ones are finished.
- Customers start chasing you instead of you updating them.
- Profit disappears into return visits, missing parts and goodwill discounts.
- Your team is stretched — and still waits for you to decide.
- The projects got bigger, but the operation behind them didn't.
- Your marketing brings in more than your team can properly serve.
- Every problem still ends up with you.
Inside the guide
- How a £12,000 kitchen became an £80,000 project — and why the operation didn't keep up.
- The showroom we couldn't cope with, and the five weeks I put my tool belt back on.
- Why you can copy the displays, the products and the processes — but not yourself.
- Why more sales can create less profit.
- The order that gets you out — and why taking yourself out of the middle comes last.
A preview
The order that gets you out.
Most owners start in the middle — usually with new software or a new hire — and wonder why it doesn't hold. It starts further back than that.
1
What you sell, and who to
Start with the work you actually want, for the customers you can serve well.
2
Promise vs possible
Close the gap between what's sold and what's possible on site.
3
Information moves with the job
Not living in the owner's head.
4
True job costs
Know what a project costs to complete — not just what it sold for.
5
Handovers
Design, survey, purchasing and installation on the same problem — profit often dies at the handover.
6
You, last
Taking yourself out of the middle is the step every owner wants first — and the one that only works last.
Get the free guide.
What you get
The full guide, straight away — about a 15-minute read.
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